Production Time & Info:
Standard production time:
5 business days from art approval + shipping.
Rush Service info :
Rush Service Available :
Yes Rush Service Details :
We offer free 2-day or 3-day rush service for this product. 2-day rush orders must be submitted by 11:00 AM EST and 3-day orders by 2 PM EST. If you are requesting rush service the following parameters apply: (1) Catalog quantities only. (You must order a quantity between the minimum quantity and maximum quantity shown in the price table.) (2) One color, one location (side) imprint only. (3) Art proofs are NOT available on a 2 day rush. We will provide an art proof on a 3-day rush but you must be available to approve the proof by the time/date indicated in the email. Failure to approve the proof on time, or any request to make changes, may delay your order. (4) Artwork must be submitted in a usable format (see Art Requirements below). Stress balls have a small imprint area. Therefore, we reserve the right to edit your artwork for best fit. We will typeset a text-only imprint on a rush order but the layout of text and text font will be left to the discretion of the art department. (5) Based on the time of day you submit your order, we will ship on a 2-day rush: either 2 or 3 business days from order date; on a 3-day rush: either 3 or 4 business days from order date. (6) Rush service refers only to production time and does not include ship time. Unless you specify otherwise, all orders ship via UPS or Fed Ex ground. Depending on where your order is shipping from and to, ground shipping to most parts of the United States is 1-5 business days. If you need your order by a specific date we urge you to contact us for assistance in how to proceed.
PLEASE READ! Although we offer rush service, it cannot be guaranteed. During periods of high order volume, our suppliers may suspend rush service for temporary periods of time. If rush service is not possible a customer service representative will contact you. If we have any questions or concerns about your rush order and are unable to contact you, we reserve the right to not proceed with your order. If you are not in a rush to receive your order, we do encourage you to go with standard production time. This allows you time to receive and review an art proof before production.
Art Requirements :
Camera ready artwork 300 dpi resolution or higher. File format: High resolution JPG or Adobe Illustrator (.eps). No placed images & all text must be converted to outlines. If you are unsure of your artwork you can email it to us for review. If unable to provide usable art a minimum of $12.00 charge may apply for art dept. to fix your artwork. For a text-only imprint you do not need artwork. Use the special instructions box on the order form.
Stock Imprint Color(s) :
Light Green 375,Teal 321,Reflex Blue,Blue 286,Royal Blue 2748,Navy 648,Process Blue,Dark Green 349,Brown 4975,Light Brown 468,Cool Gray 8,Black,White,Warm Red,Silver,Gold,Grass Green 355,Turquoise Blue,Violet C,Purple 267,Pink 708,Burgundy 202,Red 485,Orange 021,Yellow Gold 124,Yellow C,PMS Match
Fees & Charges:
$20.00 (per imprint color/location)
PMS Color Match Charge(if applicable)
$20.00 Other Possible Charges
Re-Order Set-Up Charge: $15.00 on re-orders placed within 24 months of prior order, and no artwork changes.
Ink Change Charge: $20.00/change. [If you are printing the same artwork or copy on a stress ball, but purchasing assorted colors of the stress ball, you may incur this charge if you need to print in different colors.]
PMS Color Match: $20.00. [If a specific imprint color is required that is not a listed standard imprint color, you will incur a $20.00 fee per match. Exact matches cannot be guaranteed. You will incur this charge each time you re-order.]
Over/Under Runs: for quality control purposes all orders are subject to a 5-10% over/under run. Customer will be charged for quantity shipped.
Drop/Split Ship: $6.25/box. [Add $6.25 per box hadling fee for every ship address after first.]
3rd Party Shipper Accounts: $3.25/box. [You may provide your companies UPS or Fed Ex account number for shipping. A $3.25 per box handling fee will be charged to your order.]
Emailed art proofs: $10.00/proof. [We provide the first emailed art proof at no charge. Changes requested by customer may be charged at $10.00 per revision.]
Product color, design, texture, and/or density may vary with inventory replenishments. Imprinting methods used are adjusted by hand-eye coordination. While every effort is made for inventory and imprint consistency, a totally uniform inventory and imprint on each piece cannot be guaranteed.
Stock cannot be guaranteed.